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Steven J. Klearman
Steven J. Klearman
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Farmers Insurance in Nevada Gives Up Colossus

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Word on the street is that Farmers (at least here in Nevada) has abandoned reliance on the notorious Colossus computer system in making claims determinations. Rumors are that adjusters have reduced authority while Farmers puts some form of new system in place.

If this is true, one can only hope that Farmers has gone back to reliance on the discretion of humans rather than the inevitable formulas of computers.