Word on the street is that Farmers (at least here in Nevada) has abandoned reliance on the notorious Colossus computer system in making claims determinations. Rumors are that adjusters have reduced authority while Farmers puts some form of new system in place.
If this is true, one can only hope that Farmers has gone back to reliance on the discretion of humans rather than the inevitable formulas of computers.
Steve is the Managing Shareholder of Steven J. Klearman & Associates, a civil litigation law firm located in Reno, Nevada. He practices primarily in the areas of civil litigation and injury law, and has authored one of the definitive guides to Nevada civil law that is widely used by Nevada judges and attorneys, his book entitled Elements of Nevada Legal Theories.